An effective service catalog serves multiple roles: to steer users to the appropriate resource, to communicate to the campus what IT does, and to help IT stay within its own capabilities. For an ...

IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. IT departments faced ...

The concept of an IT service catalogue isn’t a new one. Back in the last century IT departments were proving mechanisms to allow business users to automate their requests for IT services. Most often, ...

The many services provided by the information technology division of Washington state government are becoming easier to engage with, access and understand. Washington Technology Solutions, also known ...

A well-crafted cloud services catalog promotes cloud cost optimization, frees up your engineers and architects, and promotes self-service cloud adoption. Here’s how. As we slog into another year of ...

A spotlight has been shone on the technology services and costs across the Department of Immigration and Citizenship (DIAC) courtesy of a recently launched IT service catalogue, which has triggered an ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service ...

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Hewlett Packard Enterprise’s (HPE) Cloud 28+ catalogue is open for business, with 150 members showcasing 680 off-premise services through the online marketplace. To enable this, each provider will ...